Terms and Conditions

General

Please print out the PDF and bring the tickets (with barcodes) with you. We will scan those in when you arrive at the Quebec City Convention Centre.

All ticket prices for events that occur are stated in Canadian dollars.

Some guests may charge additional fees for autographs or photo ops.

Guests could cancel their appearance or change their appearance schedule because of other professional commitments or reasons out of the Quebec Comiccon control. In such circumstances, the Quebec Comiccon cannot be held responsible. All sales are final. No exchange or refund will be issued. Although most guests are available for the duration of the event, due to limited availability some guests are only available for a portion of the event, e.g. a single day. Appearance day(s) will be posted on the website when we are advised by the guest. All events have limited seating capacities and are offered on a first come, first served basis.

**By entering the convention center and its surrounding areas, and by your presence here, you understand and consent to be photographed, filmed and/or otherwise recorded. Your entry constitutes your consent to such photography, filming and/or recording and to any use, in any and all media throughout the universe in perpetuity, of your appearance, voice and name for any purpose whatsoever in connection with any production taking place within the convention.

For the safety of all convention attendees, all prop weapons or large props must be checked and authorized by the Weapons Master at the Weapons Registration table on arrival at the Quebec City Convention Centre. Costumers are expected to read and comply to the Weapons and Large Props Rules and Regulations entirely. Failure to do so will result in warnings and potentially loss of convention membership. For more details, please refer to the Weapons and Large Props Rules and Regulations.

All personal information created, held or collected by the Quebec Comiccon is protected under the federal Privacy Act. Personal information is not disclosed to anyone except to the Quebec Comiccon employees who need the information to carry out their responsibilities. To read the complete Quebec Comiccon Privacy Policy, click here.

All sales are final, no exchanges or refunds for any reason.

Cancelled and Rescheduled Event – If the event is cancelled or rescheduled, we will alert you ASAP.

Cancelled Event – You’ll get an automatic refund for tickets bought online using your purchase payment method.

Rescheduled Event – We’ll contact you with the new date and time. Can’t make the new date? Get a refund upon request.

Code of conduct

General

If you aren’t allowed to do it outside of the convention, it isn’t allowed at the convention.

Quebec Comiccon strives to create an environment which caters to the fan community, but would like to remind attendees that they are still expected to be law abiding and responsible. Attendees who violate these rules may be subject to expulsion from the convention without refund, and may be banned from attending again in subsequent years.

Behaviour

All Quebec Comiccon attendees, guests, vendors, staff, and volunteers are expected to interact in a respectable and positive manner. We are all here to have a great time, so please use common sense and be courteous.

We are looking to provide a safe, secure, and pleasant family environment, these activities are not allowed at the Quebec Comiccon:

• Engaging in disruptive and unsafe behavior that disturbs or endangers the attendees, guests, vendors, staff, or volunteers.
• Physical or verbal harassment of the attendees, guests, vendors, staff, or volunteers.
• Any activities deemed to be nuisances to the convention or the convention premises, including excessive noise or behaviour considered generally disruptive.
• Any act which could result in substantial risk or harm to people or property.
• Sexual misconduct, such as indecent exposure, offensive touching, or sexual harassment.
• Laser pointers, laser-aiming devices, or similar devices, may not be used in public, unless you are officially sanctioned to lead or present a convention seminar, workshop, display, or other convention-sanctioned event in which a laser is needed.
• Any literature distribution without prior permission of the Quebec Comiccon or the Centre des congrès.
• In the interest of respecting the rights of people who want to be left alone, the following behaviours are considered unacceptable without prior consent of the recipient:  hugging, groping, back-slapping, kissing or other unwanted physical contact.  This also includes unwanted advances or other similar forms of behaviour considered to be harassment.
• Engaging in any activity prohibited by law.

All individuals whose actions violate these rules will be asked to stop such actions. Quebec Comiccon reserves the right to require anyone violating these rules of conduct to leave the event. Quebec Comiccon may withdraw permission for a person or persons to re-enter the event if that person continues to violate these rules.

Any violation of the rules of conduct which involve activities prohibited by law will result in notification of the proper authorities.

Costuming, Props and Dress Code

Cosplay (Costume Play) is highly encouraged, but some restrictions apply:

• Footwear is required (do not come barefoot).
• Costumes that are deemed to be indecently revealing (the “no costume is not a costume” principle), as well as costumes or props that are deemed to be offensive or otherwise unacceptable by Quebec Comiccon standards are prohibited. An attendee who is wearing a costume or carrying a prop that does not meet these requirements may be asked to change into either street clothes or another costume.
• All large props or any props resembling weapons (including guns, swords, spears, whips, bows, etc.) must pass through weapons check and be verified and peace bonded by the Quebec Comiccon Weapons Master to ensure they are safe. Failure to do so may result in expulsion from the convention without refund. Please refere to our Weapons Policy for more detail.

Photography and Video

• Please ask our convention attendees for their permission before taking their photograph. If they say no, please do not take a photo of them anyway.
• Please ask parent, guardian, or chaperone for permission to take a minor’s photo and let them know where the photo will be located. If they say no, please respect their wishes.
• Take special care not to obstruct the flow of traffic.
• Photography and recordings may be permitted during workshops, panels, and guest sessions and in the Artists’ Area at the discretion of the host(s)/artists involved. If you are unsure whether photography or videography are allowed during a particular event or in a particular area, ask permission from Quebec Comiccon Staff first.
• Flash photography will not be allowed during Guest signings or Celebrity on stage sessions.
• Photography of merchandise in the Dealers’ Area is prohibited, unless you’ve obtained consent from the vendor.
• The convention reserves the right to prohibit photography and/or videotaping of any event or area.
• Convention staff may review and/or demand deletion of any unauthorized photographs or video recordings.

Food and Drinks

The consumption of food or beverages is forbidden in all panel rooms and the Main Events room. Only water bottles will be accepted in these rooms.

Attendees are also expected to take proper measures to maintain a clean environment and dispose of any food or drink (including packaging) related garbage properly when they are done.  Attendees who cause damage or are otherwise abusive of their food and drink privileges may be expelled from the convention.